Policies

We can review your scheduled services and insurance benefits to give you an idea of your final bill. Call 419-824-9015 to speak with a member of our financial services staff.

It's our commitment and policy to offer financial help for medically necessary services, if you qualify.

Get details about our easy online bill pay service, as well as financial assistance you may qualify for. See your choices for paying your hospital bill.

Learn more about applying for financial assistance at ProMedica.

As our patient, you have legal rights to privacy. We take your privacy very seriously and take all the steps needed to protect your health information. Learn more about our privacy practices.

We are tobacco-free at all ProMedica locations. Smoking is not allowed either inside or outdoors. This includes smoking on our lawns, sidewalks, and parking lots, inside vehicles and on grounds maintained by ProMedica. Please be courteous; avoid littering and loitering on our neighbors' properties.

With your permission, we can give your room number and general condition to callers who ask for you by name.