An Individual Approach to Wellness
ProMedica EAP counselors work with employees to design a program that meets their individual needs. Visits are available in person, by phone or by video. A counselor is also available 24/7 by phone. Typical problems addressed by ProMedica EAP staff include:
- Anger management.
- Caregiver stress.
- Substance abuse problems.
- DOT/SAP services.
- Co-worker/workplace conflict.
- Depression/anxiety management.
- Grief and loss.
- Divorce, marital, family, relationship or parenting issues.
- Financial difficulties.
Customizable Training
We aim to meet the unique needs of your organization with supervisor/employee trainings and support groups. We customize topics to meet your needs, and have addressed topics such as drug and alcohol use in the workplace, stress management, workplace conflict and more. ProMedica EAP also has expertise in developing and implementing EAP policies and procedures in the workplace.
Management Consultation
As a partner with ProMedica EAP, your organization will receive unlimited management consultation services. Our EAP clinicians work directly with managers, leadership, union representatives and supervisors to help them identify effective strategies to assist employees who may be struggling with productivity, performance, or conduct concerns. Our team is also skilled in assisting organizations with drug-free safety policy development, training and assisting front-line supervisors on questions with reasonable cause drug screening. Our program also offers 24/7 access to help managers address workplace crises as they happen. We also work hand in hand with clients and the organizations to address work performance concerns through our formal referral and case management services. At ProMedica EAP, no issue is too big or small. We are ready to assist by helping our client organizations with direct intervention and a robust knowledge of community resources if needed.
Additional Services
Work-Life Services
We offer resources for childcare, elder care, daily living, pet care, parenting, travel, home maintenance, nutrition and more. Our consultants are bachelor’s prepared and trained in procuring community resources. We also offer Spanish consultation and referrals.
Legal Services
Our legal assistance includes free telephonic or face-to-face consultation, with 24/7 live access to a discounted nationwide attorney network. Legal issues may include divorce, criminal, estate planning, wills, trusts, real estate, adoption, personal injury/malpractice and more.
Financial Services
Financial consultants are available 8 a.m. – Midnight EST, Monday through Friday for issues such as bankruptcy, buying a home, credit card debt, college fund planning and budgeting. We offer a variety of resources such as on-demand webinars, tip sheets and educational materials.