We understand that small details make a big difference. You need convenience and a comfortable place to visit so you can focus on the needs of your friend or loved one. Choose from these amenities during your visit with us.
Visiting hours. We have flexible visiting hours, but note that a patient’s doctor may limit visits, or a specific hospital unit may have unique visiting hour guidelines. To confirm, call 419-291-4000 or 866-865-4677 (toll free).
Information Desk. Located at the main hospital entrances, representatives are available to direct you. Or call 419-291-4567.
The Ottawa Cove Café is a full-service cafeteria, located on Level 1 of our hospital. The menu varies daily. Open daily from 6 a.m. to 10 p.m. and 12:30 – 3 a.m. View cafeteria menu.
The Parkway Café is located at Entrance #4 and serves gourmet pizzas, soups, salads, panini sandwiches, baked goods, and coffee. We’re open weekdays from 7 a.m. to 4 p.m., closed weekends and holidays. View The Parkway Café menu.
Guest meal tray. You may purchase a guest tray for delivery to you in the patient’s room. Breakfast, lunch, and dinner. Dial 1-4086 from a house phone, or call 419-291-4086.
Gifts and Flowers
Gift shops. Our ProMedica Toledo Hospital and ProMedica Toledo Children's Hospital Auxiliary operates two gift shops on campus, located at Entrance #4 and next to the hospital cafeteria. Gifts, cards, books, magazines, candy, flowers, seasonal collectibles, and personal articles are available. Proceeds benefit patient care services and programs at ProMedica Toledo Hospital and ProMedica Toledo Children’s Hospital.
Gift Shop Hours:
Monday through Friday: 9 a.m. to 8 p.m.
Saturday: Noon to 8 p.m.
Sunday: Noon to 5 p.m.
Closed on holidays.
Legacy Gift Shop: 419-291-4382
Renaissance Gift Shop: 419-291-9216
Join the Auxiliary’s mission by volunteering in our gift shops! Learn more about our volunteer auxiliary.
Mom and Me Boutique. Find essentials every new mom needs. In addition to other gift items, the Mom and Me Boutique also offers breastfeeding supply specialty items like: nursing bras, tank tops, pajamas, and nursing pillows. Choose from a range of breast pumps for purchase or rent. Located near Entrance 1.
Monday and Wednesday: 10 a.m. to 6 p.m.
Tuesday and Thursday: 10 a.m. to 5 p.m.
Friday, 10 a.m. to 3 p.m.
The Flower Market. More than a hospital gift shop, the Flower Market is located across the street from ProMedica Toledo Hospital and ProMedica Toledo Children’s Hospital. Yes, it offers flowers, gifts for all occasions, delivery, and online ordering, but as part of our efforts to improve the health of our local community, the Flower Market is also the home of the Garden Grocer, offering fresh produce, dairy, and whole grains.
3890 Monroe St.
Monday through Friday: 9 a.m. to 6 p.m.
Saturday: 9 a.m. to 5 p.m.
Toledo, OH 43606
Other Amenities and Policies
ATMs. Get cash at ATM machines conveniently located throughout the hospital:
- Across from the pharmacy at Entrance #4
- On Level 1 of the hospital near the cafeteria entrance
- Inside the cafeteria
- In the Education Center lobby
Cell phone usage. You may use your cell phone in public areas, including hallways, lobbies, public waiting areas, and the cafeteria. However, cell phones are not allowed within six feet of medical equipment or in non-public restricted areas such as intensive care units, surgery, recovery, and the lab.
Internet access. Get wireless Internet access throughout ProMedica Toledo Hospital. Desktop computers are available for your use in our library (located off the lobby at Entrance #1), open Monday through Friday from 8 a.m. to 5 p.m.
Mail, delivery, and postage. We have daily delivery to patient rooms by our volunteer services. Mail received after a patient leaves the hospital will be forwarded to the home address provided. You can purchase postage stamps in our lobby, and send mail via the mail slots located near the main elevators on each floor.
Newspapers.Purchase USA Today, The Detroit Free Press, and The Blade newspapers in the lobby of Entrance #1. The Blade is also available for purchase in our cafeteria and in the lobby of Entrance #4.
Spiritual care. Request to meet with our chaplain, available 24 hours a day, seven days a week. Patients and loved ones get support, prayers, sacraments, and devotional materials. Visit our non-denominational chapel, located on Level 1, for quiet thoughts and meditation. Call 419-291-4007.
Smoking policy. We are tobacco free, indoors and outdoors. This includes our lawns, walkways, sidewalks, parking lots, and inside your vehicle. As a courtesy, please also be considerate of our neighbors and avoid littering and loitering on their properties.