We hope you’ll find your visit to our hospital to be a comfortable one that accommodates your needs. You’re welcome here.
Visiting Hours and Policies
Visiting hours. ProMedica Russell J. Ebeid Children’s Hospital, formerly ProMedica Toledo Children's Hospital, has flexible visiting hours. Parents or designated primary caregivers are welcome at their child’s bedside 24 hours a day. All other visitors are welcome, as long as they’re acknowledged or accompanied by the child’s parents, legal guardians, or custodians. (Learn more about patient and visitor safety.) Some units and doctors restrict or limit visiting hours. It’s best to confirm by calling our main number at 419-291-5437.
Cell phone and telephone use. Patients can receive incoming calls from 7:30 a.m. to 10 p.m. Feel free to use your cell phone in any public area. We ask that you don’t use cell phones in restricted areas such as surgery, recovery, intensive care units, and labs or within six feet of medical equipment.
No smoking. We’re tobacco-free both indoors and on all grounds maintained by ProMedica. Please avoid littering and loitering on the properties surrounding our campus, as a courtesy to our neighbors.
Guest trays are available for delivery to the patient’s room. Get breakfast, lunch, or dinner. Call 1-4086 from a hospital phone or 419-291-4086.
The Vitae Cafe is a full-service cafeteria, located on Level 1 of ProMedica Toledo Hospital in the Generations Tower. The menu varies daily. Open weekdays from 6:30 a.m. - 7 p.m. and 6:30 a.m. - 2 p.m on Saturdays and Sundays.
Panera Bread is an alternative dietary option located on Level 1 of ProMedica Toledo Hospital in the Generations Tower. It is located down the same hallway as the Chapel. Open weekdays from 7 a.m. - 2 a.m. and 11 a.m. - 2 a.m. on Saturdays and Sundays.
Barry Bagels Express is located between the Harris McIntosh and Jobst Towers and serves a daily assortment of bagels and cream cheeses, sandwiches, eggless, and Caribou coffee, espresso drinks, and smoothies. Open weekdays from 6:30 a.m. - 2:30 p.m., closed weekends and holidays.
Vending machines are located throughout the hospital.
Gifts, Flowers, ATM
Gift Shops. Located near the main entry at Entrance A, the gift shop offers a wide selection of gifts, cards, books, magazines, candy, flowers, and personal articles. ProMedica Toledo Hospital and ProMedica Russell J. Ebeid Children's Hospital auxiliary boards operate the shop. Proceeds benefit patient services and programs. Learn more about our volunteer auxiliary.
Gift Shop Hours:
Monday through Friday: 9 a.m. to 8 p.m.
Saturday: Noon – 8 p.m.
Sunday: Noon – 5 p.m.
Closed on holidays.
Newspapers are for sale in our cafeteria and in ProMedica Toledo and Russell J. Ebeid Children's Hospital’s gift shop.
ATM machines are conveniently located throughout the hospital:
- Lobby of ProMedica Toledo Hospital (Entrance B), across from the pharmacy
- On the first floor, Entrance A lobby
- On the first floor, Entrance C lobby
- Inside the Donald V. Kellermeyer Medical Education Center and Auditorium
Speak to our chaplain any time you choose, 24 hours a day, seven days a week. Call Spiritual Care at 419-291-4007.
Our non-denominational chapel, located on Level 1 of the hospital, offers a private place for quiet thoughts, prayers, and meditation.