We hope you’ll find your visit to our hospital to be a comfortable one that accommodates your needs. You’re welcome here.
Visiting Hours and Policies
Visiting hours. ProMedica Toledo Children’s Hospital has flexible visiting hours. Parents or designated primary caregivers are welcome at their child’s bedside 24 hours a day. All other visitors are welcome, as long as they’re acknowledged or accompanied by the child’s parents, legal guardians, or custodians. (Learn more about patient and visitor safety.) Some units and doctors restrict or limit visiting hours. It’s best to confirm by calling our main number at 419-291-5437.
Cell phone and telephone use. Patients can receive incoming calls from 7:30 a.m. to 10 p.m. Feel free to use your cell phone in any public area. We ask that you don’t use cell phones in restricted areas such as surgery, recovery, intensive care units, and labs or within six feet of medical equipment.
No smoking. We’re tobacco-free both indoors and on all grounds maintained by ProMedica. Please avoid littering and loitering on the properties surrounding our campus, as a courtesy to our neighbors.
Guest trays are available for delivery to the patient’s room. Get breakfast, lunch, or dinner. Call 1-4086 from a hospital phone or 419-291-4086.
The Ottawa Cove Café, located on Level 1 of our hospital, is a full-service cafeteria. Our menu options vary daily. Open 6 a.m. to 10 p.m. and 12:30 – 3 a.m. daily.
View the Ottawa Cove Café menu.
The Parkway Café is located at Entrance #4 and serves gourmet pizzas, soups, salads, panini sandwiches, baked goods, and coffee. The café is open weekdays from 7 a.m. to 4 p.m. and is closed weekends and holidays.
View The Parkway Café menu.
Vending machines are located throughout the hospital.
Gifts, Flowers, ATM
Gift Shops. Located near the main entry at Entrance #4 and in the Ottawa Cove Café, both shops offer wide selections of gifts, cards, books, magazines, candy, flowers, and personal articles. ProMedica Toledo Hospital and ProMedica Toledo Children's Hospital auxiliary boards operate these two shops. Proceeds benefit patient services and programs. Learn more about our volunteer auxiliary.
Gift Shop Hours:
Monday through Friday: 9 a.m. to 8 p.m.
Saturday: Noon – 8 p.m.
Sunday: Noon – 5 p.m.
The Flower Market. More than a hospital gift shop! The Flower Market offers flowers, gifts, delivery, and convenient online ordering. The Flower Market also offers the community the Garden Grocer, an aisle of healthy food selections, including fresh produce, low fat dairy, and whole grains. Located just across the street from ProMedica Toledo Hospital and ProMedica Toledo Children’s Hospital, at 3890 Monroe Street. Call 419-475-1121.
Flower Market Hours:
Monday through Friday: 9 a.m. to 6 p.m.
Saturday: 9 a.m. to 5 p.m.
Newspapers. The Blade is for sale in our cafeteria and in ProMedica Toledo Hospital’s lobby, Entrance # 4. Purchase USA Today, The Detroit Free Press and The Blade newspapers at Entrance #1.
ATM machines are conveniently located throughout the hospital:
- Lobby of ProMedica Toledo Hospital (Entrance #4), across from the pharmacy
- On the first floor, near the cafeteria
- In our cafeteria
- Inside the Donald V. Kellermeyer Medical Education Center and Auditorium
Speak to our chaplain any time you choose, 24 hours a day, seven days a week. Call Spiritual Care at 419-291-4007.
Our non-denominational chapel, located on Level 1 of the hospital, offers a private place for quiet thoughts, prayers, and meditation.