Before Your Visit
ProMedica Russell J. Ebeid Children's Hospital
Formerly ProMedica Toledo Children's Hospital
2142 N. Cove Blvd.
Toledo, Ohio 43606
If you and your child are planning a visit to ProMedica Russell J. Ebeid Children’s Hospital, formerly ProMedica Toledo Children's Hospital, know what to expect and how we can help you meet your family’s needs.
Get directions and parking information.
Accommodations for Your Stay
Hospitality Suite. Available 24 hours a day for families who have a child in the Pediatric Intensive Care Unit (PICU). You are your child's primary support, and your child’s dependency on you increases during illness. We encourage you to stay with your child as much as possible, as you help your child’s progress and encourage a rapid recovery. These rooms are available on a first come/first serve basis upon request and children are not permitted to utilize those rooms.
Ronald McDonald House®. If you live outside of Toledo and have a child at ProMedica Russell J. Ebeid Children’s Hospital, you may wish to stay as an overnight or day guest at the Ronald McDonald House®, located just one block away. Accommodations for sleeping, eating, recreation, and laundry.
3883 Monroe Street
Toledo, OH 43606
Patient and Family Services
Patient food services. Select healthy meals and snacks for your child. We aim to please the picky eater! Food options are available 24 hours a day. We honor special dietary requests. Call 419-291-5437 to connect with Nutrition Services. Find out about dining options for family and friends.
Interpreters for language and hearing. Our free service to all patients and families provides interpreter services for both language interpretation and people with hearing impairment. Volume control devices are also available. For details, speak to your nurse or download our interpreter services policy and phone numbers. While you are at the hospital, call 419-291-6910 (voice) or 419-291-5579
(TTY) for assistance.
Additionally, ProMedica complies with all federal nondiscrimintation and accessibility laws. Read more about how we comply here, or call 844-810-1634 to arrange for the services you need.
Cell phones. Use cell phones in any public area. Please don’t use cell phones within six feet of medical equipment or in restricted areas such as surgery, recovery, intensive care units, and labs.
Television services. Complimentary television service is available in each room. Programming consists of local cable, health education, and ProMedica Toledo Hospital and ProMedica Russell J. Ebeid Children’s Hospital videos.
Mail. Delivered daily to patient rooms. We’ll forward any mail received after your child leaves to your provided home address. Buy stamps in our gift shops. Find U.S. mail slots near each floor’s main elevators.
For Convenience and Comfort
Parent lounges. Take the children's elevators off of the Renaissance Lobby in Entrance B; lounges are located on the third and fifth floors across from the elevators. Vending machines are available, as well as free coffee and tea. Refrigerators and microwaves are provided for food you may bring from home.
Children’s library and playrooms. ProMedica Russell J. Ebeid Children’s Hospital has three playrooms, including a rec room for teenagers and a children's library. Open every day, 8 a.m. to 7 p.m.
Showers for parents. Located on each wing near the nurse's station and in the parent utility room on the fifth floor. Soap and towels provided.
Newspapers. Purchase USA Today, The Detroit Free Press and The Blade newspapers in our cafeteria and in ProMedica Toledo and Russell J. Ebeid Children's Hospital's gift shop, Entrance A.
ATM machines. Several ATM machines are conveniently located throughout the hospital:
- Across from our pharmacy, in the lobby of ProMedica Toledo Hospital (Entrance B)
- On the first floor, Entrance A lobby
- On the first floor, Entrance C lobby
- In the Donald V. Kellermeyer Medical Education Center and Auditorium
Hospital Policies You Should Know
Patient, family, and visitor safety. We make every effort to ensure your child’s safety, your safety, and the safety of your visitors. Learn more about child, family, and visitor safety.
Smoking. We are tobacco-free. Smoking is not allowed either inside or outdoors, including our lawns, sidewalks, parking lots, inside vehicles, and on grounds maintained by ProMedica. Please be courteous; avoid avoiding littering and loitering on our neighbors’ properties.
Billing estimates. Know your costs in advance. It’s our policy to be transparent about our pricing. See our current price list. Our pricing specialists review your insurance benefits and services to provide you with an estimate of your final bill. Call our hospital pricing hotline at 419-824-9015 and learn more about bill payment and financial assistance.