A Virtual Provider Visit with ProMedica OnDemand
With ProMedica OnDemand, you can have a live video visit anytime with a board-certified provider through your mobile device or computer. It’s open to all ages and you don’t have to be a ProMedica patient to use it. Prescriptions are even sent to your desired pharmacy if needed.
All visits are $59 or less, depending on your insurance coverage.
3 Steps to See a Provider in Minutes
1. Sign Up
It’s simple to sign up through our mobile app or website. Afterwards, you’ll be ready to start a visit anytime.
On Your Smartphone or Tablet
Download our free ProMedica OnDemand app.
2. Choose Your Provider
Once you’re ready to have a visit, choose your provider from our directory of board-certified professionals.
3. Visit with Your Provider in a Virtual Setting
See a provider in minutes through secure, high-quality video. All visits are $59 or less, depending on your insurance.
ProMedica OnDemand provides convenient care for common conditions and illnesses – ones that you may have waited to see a doctor in-person about or went to an urgent care to address. A patient is able to choose an available health care provider and register indicating their reason for visiting, medical history and other helpful information for the provider.
Patients speak with providers in a similar conversation that would be had in an exam room – only you’re using video-enabled technology through your smartphone, tablet or computer. Visits last only minutes and providers are able to send prescriptions as needed to your preferred pharmacy.
ProMedica OnDemand gives you care for common, low-level conditions. This includes:
- Cold and flu symptoms
- Ear infection
- Respiratory infection
- Sinus infection
- Sore throat
- Stomach flu
- Urinary tract infection
Once you’ve signed up and created your account, you’re ready to begin a visit by selecting a provider – or you’re ready at a future date when needed.
All ProMedica OnDemand visits are $59 or less, depending on insurance coverage. Payments are made easily by credit card.
- Your schedule is too busy to see a doctor
- The doctor’s office is closed
- Children are home with you and you’d rather not leave
- It’s difficult to get a doctor’s appointment
- You don’t have a primary care provider
*ProMedica OnDemand is not a replacement for general wellness exams with a primary care provider or for emergencies. If experiencing an emergency, please dial 911 immediately.
Providers on ProMedica OnDemand:
- Are U.S. Board Certified, licensed and credentialed
- Have profiles, so you can see their education and practice experience
- Are rated by other patients, so you can review and select the doctor that meets your needs
Yes, ProMedica OnDemand is open to all ages. When selecting a provider, please check individual bios for any age restrictions listed.
Parents and guardians can add their children who are under age 18 to their account for visits. Sign yourself up first, then add your child or dependent to your account.
A child over 18 who is still on their parents’ health insurance should create their own separate account.
Your spouse should create a separate account to enroll.
An after-visit summary is available and can be sent to your primary care physician. The provider will ask if you would like the information sent and can do so.
Visits with the providers typically last around 10 minutes.
Insurance is not needed to have visits on ProMedica OnDemand. If you don’t have insurance, or your insurance isn’t identified, your visit will be $59. The payment will be charged to the credit card you provide.
After selecting Paramount from the dropdown list when signing up, enter your ID number with the P and dash (-).
See How ProMedica OnDemand Works
ProMedica Health Correspondent Chrys Peterson has a ProMedica OnDemand visit with Dr. David Knieriem.