Before Your Visit
You know you’ll get the exceptional care you expect, as well as a wide range of patient amenities. But you also want answers to your questions ahead of time. Whether you’re visiting us for an inpatient or outpatient procedure, these resources will help you prepare.
274 E. Chicago Street
Coldwater, MI 49036
Ample parking, including handicapped parking spaces, is available near the main entrance.
Get directions to ProMedica Coldwater Regional Hospital.
Find maps, directions, and parking details.
Helpful Information for Your Stay
Should you have an emergency contact? Before you arrive for your hospital visit, it's important to have someone who can be reached in case of an emergency. This can be a family member or close friend. Make sure to ask permission from your contact before you list him or her on your forms.
Can you receive mail and flowers? Our volunteers deliver any mail and flowers you receive to your room daily. We’ll also forward to your home address any mail received after your discharge.
What should you bring with you? More than likely, you'll not need much more than a gown, robe, slippers, and toiletry articles while staying in our hospital. Bring your dentures, glasses, and hearing aids if you need them, but store them in a safe place. We're not responsible for lost or broken personal items, so please protect your valuables or send them home with a friend or family member.
What about special dietary needs? Our dietary department members are happy to accommodate any special food needs that you may have or that your doctor may order due to medical, cultural, religious, or personal reasons. Call us at 6368 from your room.
How can you make and receive calls? Calls may be received from 7:30 a.m. to 10 p.m. daily. Outgoing calls can be made at any time. Local calls are free, but please charge long-distance calls to a credit card, calling card, or a home phone number.
Is there wireless Internet? Yes. WiFi is available throughout all patient areas.
What television services are available? A TV and channel guide are available in your room.
How can you learn more about your procedure? Your medical team will describe your procedure in detail, as well as give you the chance to ask questions.
Communication, Support, and Advocacy
Are interpreters available? Yes. Interpreter services are available to our patients and families. We’re happy to provide language translation services to you or your loved one. Call 1-800-225-5254 for interpreter services or press “0” on your room phone to talk to the hospital operator. The operator will connect you.
How do you get hearing assistance or a sign language interpreter? Services are available to you if you’re hearing-impaired or speak English as a second language. We also have phones with volume controls. Press “0” on your room phone to talk to the hospital operator. View our nondiscrimination notice.
How do I make arrangements for interpreter or sign language assistance prior to coming to the hospital? ProMedica complies with all federal nondiscrimination and accessibility laws. Read more about how we comply here.
What if you have concerns about your care? We want to meet or exceed your care expectations. If you have questions or concerns, please contact your department manager or patient representative, or call 517-279-5006