When are visiting hours? Our visiting hours are flexible. Some units may have more restrictive visiting hours, and some patients may not be able to see visitors at all, based on doctor’s orders. Check ahead of time by calling our information desk at 517-265-0900.
Where should you park? You may park in the parking lot off the Riverside Avenue entrance at the front of the hospital.
Is there a cafeteria in the hospital? Yes. Our cafeteria is located on the ground level of the hospital. Hours are: 6:30 a.m. to 6:30 p.m., Monday through Friday, and from 6:30 a.m. to 3 p.m., Saturday and Sunday. View the cafeteria menu.
Vending machines are located next to the cafeteria.
Where is the gift shop? Our hospital gift shop is located on the first floor. It’s operated by the Bixby Auxiliary and offers gifts, books, magazines, cards, candy, and flowers. The gift shop is open from 9 a.m. to 7 p.m., Monday through Friday, and from noon – 4 p.m., Saturday and Sunday. Call our gift shop at 517-265-0388.
Where is the ATM? An ATM is located on the first floor between the lobby and ambulatory services.
Can you call a patient in the hospital? Yes, but only from 7:30 a.m. to 10 p.m.
Are cell phones allowed? Yes. You can use your cell phones in all hospital public areas, including hallways, lobbies, public waiting areas, and the cafeteria. You may not use a cell phone within six feet of medical equipment. Other places where cell phone use is restricted include: intensive care units, surgery, recovery, and laboratories.
Is Internet access available? Wireless Internet is available throughout the campus. Public-access computers are available for patient and visitor use. Locations include ProMedica Bixby Hospital's surgery waiting area and in the Hickman Cancer Center.
Are pastoral services and a chapel available? Yes, we have both. The Merillat Chapel is located near our registration desk on the first floor of the hospital. A member of the local clergy is available 24 hours a day, seven days a week, to meet with you and your family. Call 517-265-0405.
What is the smoking policy? We're tobacco-free indoors and outdoors. Tobacco use of any kind is prohibited on our grounds. If you choose to go off-campus to use tobacco, please do not loiter or litter on our neighbors’ properties.