Before Your Visit
Use these resources to help you prepare for your visit with us. Get directions and parking, find out what to bring, and learn what to expect during your stay.
818 Riverside Avenue
Adrian, Michigan 49221
Feel free to park in any non-reserved spot that is closest to the entrance you plan to use. There are many handicapped-accessible spots available near the entrances.
Get directions to ProMedica Bixby Hospital.
Helpful Information for Your Stay
Should you have an emergency contact? Before you arrive for your hospital visit, it's important to have someone who can be reached in case of an emergency. This can be a family member or close friend. Make sure to ask permission from your contact before you list him or her on your forms.
How can you learn about your procedure? Understanding your procedure or treatment will help you prepare. Your physician and medical team will explain your procedure in detail and give you the opportunity to ask questions. You can also learn more with Emmi®. Ask your ProMedica Physicians provider for an access code, and learn more at our Emmi® online resource.
What should you bring with you? More than likely, you'll not need much more than a gown, robe, slippers, and toiletry articles while staying in our hospital. Bring your dentures, glasses, and hearing aids if you need them, but store them in a safe place. We're not responsible for lost or broken personal items, so please protect your valuables or send them home with a friend or family member.
Will you be able to get mail and packages? Yes. Our volunteers deliver mail and flowers daily to your room. We'll forward any mail you receive after you’ve been discharged to the address you provide. Postage stamps may be purchased in the lobby of the hospital. Deposit any mail you would like sent in the Postal Service mailbox located at the front entrance.
What about special dietary needs? Our dietary department members are happy to accommodate any special food needs that you may have or that your doctor may order due to medical, cultural, religious, or personal reasons. Call us at 6368 from your room.
Is reading material available? The Daily Telegram, Detroit Free Press, The Blade, and USA Today can be purchased outside the main hospital lobby.
Is there a television in my room? Television service at ProMedica Bixby Hospital is free of charge to patients, and each room has a channel guide.
Communication, Support, and Advocacy
Who should you call for information? The information desk is located at the main hospital entrance. Our volunteers are ready to answer your questions or direct you to the services you need. Call us at 517-265-0900. Find other useful numbers here.
What if you need an interpreter or hearing-impaired services? If you or your loved one needs a translator, we provide certified interpreters for more than 140 languages. Certified sign language interpreters are also available, as well as phones with volume controls for patients with hearing difficulties. Call 517-265-0279. Download our interpreter services policy statement here.
How do I make arrangements for interpreter or sign language assistance prior to coming to the hospital? ProMedica complies with all federal nondiscrimintation and accessibility laws. Read more about how we comply here, or call 844-810-1634 to arrange for the services you need.
Is there a chapel and access to spiritual guidance? Find our Merillat Chapel near the registration desk on the first floor of the hospital. If you would like to speak to someone, a member of the local clergy is available at any time, day or night, to meet with you and your family. Call 517-265-0405.
How can you improve your stay? If your experience is anything less than excellent, we will do everything possible to resolve the situation. Please talk to a nurse or call a patient care representative at 517-265-0279.
Hospital Policies You Should Know
Can you leave information for callers? If you want information to be provided to callers, our information desk representatives can give your room number, admission date, and general medical condition (critical, poor, fair, or good) to friends or family who call us.
What is the tobacco policy? We're a tobacco-free campus, indoors and outdoors. If you choose to go off our grounds to smoke, please avoid littering and loitering on our neighbors’ properties.