For Air & Ground:
Dispatch Phone Number: 1-800-589-4994
Dispatch Fax Number: 877-633-2661
Your opinions matter to ProMedica Air and Mobile's continued success.
To better serve our patients, please fill out our survey by clicking here.
ProMedica Air and Mobile: Saving Lives Every Day
You need fast medical transportation and expert care. On the road or in the air. You’ll be cared for by licensed and certified medical technicians, paramedics, critical care nurses, and respiratory therapists.
Our services exceed state and local standards, ensuring you the best and safest care. Our air services are accredited by the Commission on Accreditation of Medical Transportation Systems and our ground services are accredited by the Commission on Accreditation of Ambulance Services.
When you need us, we’re ready. The area’s most advanced communications center makes us ready to serve you at a moment’s notice. Wherever you need to go. From the scene of an accident. Between hospitals. From home to the doctor and back.
Follow ProMedica Air and Mobile
Transportation For Non-Emergencies
Need to get home from the hospital or to a doctor’s appointment? Our professional Emergency Medical Technicians (EMTs) make it possible. Ambulettes are equipped with defibrillators, satellite navigation, oxygen, and standard and wide wheelchairs. Wheelchair vans are equipped with 800-pound wheelchair lifts. To make arrangements, please call 800-589-4994.
Critical Care: When Minutes and Seconds Count
Critical illness or injury? You’ll be treated by our specialized paramedics and critical care nurses. All air and ground ambulances are equipped for basic and advanced life-support. Many include sophisticated equipment for bariatric patients.
ProMedica Air uses Metro Aviation pilots and mechanics. Ongoing training, certification, and safety programs ensure the safety of our air transportation patients and crew. Metro Air owns and operates ProMedica Air’s helicopters and maintains operational control for ProMedica Air.