There is nothing more important to us than the trust of our patients. We strive to meet the highest standards of confidence, not only in the care our patients receive, but in the security of their medical records. When it comes to your personal medical records, we also adhere to a policy of accessibility and transparency, so you can be a confident and active participant in your own health. Please read the Frequently Asked Questions section below to learn more about the process for requesting records.
The federal Health Insurance Portability and Accountability Act (HIPAA) regulations on patient privacy and confidentiality require ProMedica entities to provide notice to patients and the public about how protected health information may be used and disclosed by the organization.